On-Demand Webinar Series
Product PULSE
Discover the latest updates to Maxwell TEC's products, including our communication platform and modules. Our expert Product Team walks you through the tech enhancements and
Meet the Speakers
Watch the Series On Demand
Q1 - 2025: Care Communication Module Updates
This exclusive webinar session provides the latest product updates for Maxwell TEC's care communication modules: NOTIFYnana, nanaCONNECT, and nanaBEREAVEMENT—all designed to make managing and enhancing your home care agency's interactions easier and more effective.
Q1 Product Update Highlights
- NOTIFYnana: Broadcast important messages to patients and caregivers without the hassle of manual selection
- nanaCONNECT: Gain greater insight into your communication metrics with an all-new dashboard of key engagement and delivery data
- nanaBEREAVEMENT: Achieve greater flexibility, clarity, and transparency in managing configurations at both agency and branch levels with a new configuration center
- Other key release updates and a sneak peek at upcoming feature enhancements
Q4 - 2024: nanaBEREAVEMENT
This session provides an exclusive deep dive into our Q4 - 2024 updates to our bereavement communication tool, nanaBEREAVEMENT, designed to make managing and enhancing your agency's interactions easier and more effective.
Q4 nanaBEREAVEMENT Update Highlights
- AI-Driven Response Management: An all-new Contact Response Page uses AI to categorize responses by sentiment, helping your bereavement team prioritize and connect with those who could benefit most from your resources.
- Sales and Marketing Enablement: Easily identify referral sources and share positive experiences from bereavement contacts with caregivers. Increase traffic to your bereavement resources and gain dashboard insights on engagement levels.
- Care Team Recognition and Feedback: Highlight positive feedback and expressions of gratitude from bereavement contacts to your entire IDG Team. Boost your bereavement team's morale by streamlining workflows, enhancing communication, and sharing appreciative messages.
- Special Occasion Bereavement Messages: Show support on significant dates by reaching out to bereavement contacts on birthdays and anniversaries to remind them how much they are cared for.